General Information

Address: Milan Malpensa Airport, 21010 Varese, Italy
Location: The airport is located 45 km (29 miles) north west of Milan
Website: www.sea-aeroportimilano.it/eng/
E-mail: communication@sea-aeroportimilano.it
Telephone: (0)2 7485 2200
Country Code: 39
Time Zone: GMT + 1 (GMT + 2 from the last Sunday in March to the last Sunday in October)
Number of Terminals: 2
Transfer Between Terminals: A shuttle bus connects the two terminals.

Assistance for travellers

There are several information points (tel: (0)2 7485 2200) located throughout both terminals.

Services

Money and communications: Facilities include banks, bureaux de change, post offices, public telephones and fax facilities in both terminals. Eating and drinking: There are bars, a cocktail lounge and restaurants. Shopping: There are several shops at the airport, including duty-free. Luggage: Left-luggage is available in both terminals. Other facilities: There are chemists and travel agencies. First aid and health offices are available in both terminals. A chapel can be found in Terminal 2.

Car rental

Auto Europa, Avis, EasyCar, Europcar, Hertz, Maggiore, Sixt, Targa Rent, Thrifty-Italy by Car and Tirreno are all located at Terminal 1.

Parking

Short- and long-term parking, operated by SEA Gestione Parking (tel: (0)2 7486 2591) and APCOA (tel: (0)2 5858 1069), is available close to Terminal 1. APCOA provides covered parking spaces that are linked directly to the terminal by a walkway. SEA Gestione Parking also provides long- and short-term parking close to Terminal 2. A Park & Fly shuttle bus is available.

How to get there

The airport can be reached from the state road SS336. Take the Busto Arsizio exit from the Autostrada dei Laghi (A8), which links directly with Milan.

Public Transport

Rail: Malpensa Express trains run from Terminal 1 to Milano Cadorna Station (journey time: 40 minutes), in the centre of Milan. Road: Taxi: Taxis are available from outside Arrivals at both terminals. Bus: Buses run from both terminals to Milano Centrale Station. There are also services to Linate Airport, Sesto and Torino. The Malpensa Shuttle runs from both terminals to Milano Centrale Station (stopping on request at the conferences and exhibition centre during Milan fair events).

Hotels

The four-star First Hotel Malpensa Airport (tel: (0)3 31 717 045; www.firsthotel.it) is situated at the airport, mid-way between the terminals. Travellers should phone the hotel upon arrival at the airport for free shuttle pick-up. The Hotel Villa Malpensa (tel: (0)3 31 230 944; website: www.hotelvillamalpensa.com) is located in front of Terminal 1.

Accessibility

Assistance for disabled passengers, who should inform their airline of any special needs when making their flight booking, is available. There are lifts and ramps for access, as well as disabled toilets and telephones in both terminals. The Sala Amica (courtesy lounge) in Terminal 1 provides toilets for people with reduced mobility, telephones for the hearing-impaired as well as newspapers and magazines in Braille if required. Disabled parking is available at both terminals.